Information
TERMS OF SERVICE
Terms of Service | EcoStep Shoes

Terms of Service

Introduction & Acceptance of Terms

Welcome to www.xsneakeremporiumsay.com (the "Site"), operated by EcoStep Shoes. We specialize in sustainable and stylish footwear, including sneakers, sandals, boots, flats, loafers, heels, and oxfords (collectively, "Products"). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

Account Responsibilities

To place orders or access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate and current information during registration.
  • All activities conducted under your account.

Notify us immediately of any unauthorized use of your account.

Product Information & Order Terms

We strive to provide accurate descriptions and images of our Products. However, minor variations in color, texture, or materials may occur due to the sustainable nature of our materials. All orders are subject to availability, and we reserve the right to cancel orders if Products are out of stock.

Footwear-Specific Note: Our Products are designed for general use and comfort. While we prioritize durability, individual wear patterns and environmental factors may affect longevity. We recommend proper care to maintain Product quality.

Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. You authorize us to charge the total amount (including taxes and shipping) at the time of order confirmation.

Shipping: Orders are processed within 1–3 business days. Delivery times vary based on location and carrier. Shipping fees are non-refundable unless the order is canceled by us.

Returns: Unworn Products in original packaging may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error.

Intellectual Property Rights

All content on the Site, including logos, text, images, and designs, is the property of EcoStep Shoes or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: The Site and Products are provided "as is" without warranties of any kind, express or implied. We disclaim liability for any indirect, incidental, or consequential damages arising from Product use or Site access.

Footwear-Specific Disclaimer: While our Products are crafted for comfort and sustainability, individual fit and comfort may vary. EcoStep Shoes is not liable for any discomfort, injury, or damage resulting from Product use. Customers are encouraged to assess suitability based on personal needs.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where EcoStep Shoes is headquartered. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with applicable rules.

Contact & Effective Date

For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.

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